Tips for your first time in Zermatt

Zermatt is a quaint little town with some of the most stunning views you can find in Switzerland. Like stepping right into a postcard, the mountains surrounding Zermatt are magnificent. If you are a tourist on your first time in Zermatt, you will be thrilled by all the photo opportunities. The mountains are spectacular. The best part? They are so easy to see up close. Thanks to the extensive lift and gondola system, you do not need to be an expert skier to be able to see right into the Glacier or get amazing pictures with the Matterhorn. Adding to Zermatt’s charm, it is a car free town.
On your first steps out of the station in Zermatt, you will find small electric taxis or even horse drawn carriages helping tourists get from the station to their hotels. Much of Zermatt has been modernised, the but council is careful to preserve this aspect of Zermatt, so all buildings are still mostly built with wood, making the town itself picturesque, not just the mountains around. You are reminded of Zermatt’s humble beginnings, especially when walking through the old town where you can see the original homes and barns from nearly 500 years ago!
How do you get to Zermatt?

Located at the end of a valley, Zermatt is hidden away at the end of the train line. Since its a car free town, you will need to take a train to get there. As a tourist to Zermatt, we recommend arriving by train. The views are fantastic. You can either take a direct train from Visp, with large windows and amazing views of the valley all along. Or, you can drive to Tasch and park there and then take the 12 minute train journey just 1 stop to Zermatt. You can also take an electric taxi from Tasch to Zermatt if you prefer.
Here is the best website for train tickets
Worried that only the good skiers get pics with the Matterhorn? Don’t!

Even in the Wolli park beginner area just above Zermatt, tourists have amazing uninterrupted views of one of the world’s most iconic mountains. As a beginner skier, you can get a cool pic of you skiing with it in the background, or enjoy the views with a hot chocolate break at one of the nearby restaurants. Just one of the reasons why Zermatt is a great resort for everyone, non-skiers, beginners and experts!
How many days should you spend in Zermatt?
While you could easily spend an entire week in Zermatt, we recommend at least 3 days to fully explore the resort and all it has to offer. This will give you time to enjoy skiing, explore the charming town, and take part in activities like hiking, shopping, and relaxing in spas.
What is different about skiing in Zermatt?
A large portion of Zermatt’s skiing area is located on a glacier. It has the longest chairlift built directly onto a Glacier. Due to its high altitude, it also means that it is possible to ski in the summer. Meaning you can ski for a few hours and then head down and sunbathe or enjoy many other summer activities. You get the best of both worlds!

Skiing in Zermatt also offers the unique opportunity to ski across a border. You can easily ski from Switzerland to Italy and back, enjoying sunshine and pasta in Italy before returning to Switzerland—all in one day! This cross-border skiing experience adds an exciting twist to your Zermatt adventure.
What is the food like in Zermatt?
You can get all sorts of food as a tourist in Zermatt. It is definitely worth trying traditional Swiss food like fondue, raclette and rösti. There are also many Italian restaurants in Zermatt since the Italian border is so close. Otherwise it is possible to find many different cuisines such as Japanese, Turkish, or Chinese.
What other activities should you try in Zermatt?
As well as being a ski paradise, there is so much more to do in Zermatt. Here are just a few ideas:
- Shopping: Zermatt’s Bahnhofstrasse is lined with luxury boutiques, sportswear stores, and souvenir shops. It’s perfect for shopping enthusiasts, and there are plenty of cafés and restaurants nearby to relax after a shopping spree.
- Spas: If you’re seeking relaxation, you’ll find several hotels in Zermatt with amazing spas. Notable places like Cervo Mountain Resort, Grand Hotel Zermatterhof, and The Omnia offer wellness experiences. Some hotels, such as Silvana Mountain Spa and Alpenhof, also offer day passes for external guests, so you can enjoy the spa experience without needing to stay at the hotel.
- Gornergrat train: The Gornergrat Railway is one of the highest cogwheel railways in Europe, offering panoramic views of the Matterhorn. It’s an unforgettable way to experience the mountains, with the option to stop at various stations, including Riffelberg, or go all the way to the top. Don’t miss the restaurant on the terrace, where you can enjoy a meal with a view.
- Paragliding : For an adrenaline rush, enjoy gliding through the air on a 30-45 minute flight with the best views of the mountain whilst flying in the sky. It’s a surreal experience to see the world from a bird’s eye view. Book here
- Sledding: If you are looking for a little thrill. Try sledding! You can do this at Gornergrat, right after your relaxing train journey up. The sled run is over 2 kilometres long and a lot of fun! No prior experience is needed, and you can rent your sleds in town or right up there.
- Ice skating: During the winter months (December-March), Zermatt has a fantastic ice skating rink. Skates can be rented locally, and you can enjoy some free skating in the town center.
- Hiking: Even in the winter, it is possible to hike all around Zermatt with many winter trails open. If you’ve got winter boots, many routes are open for you to explore.
Basic Swiss German

Switzerland has 4 national languages, Swiss German, French, Italian and Romansch. Swiss German being the most widely spoken one in the country in 19 out of 26 cantons. Zermatt is located in Valais, in the Swiss German speaking part of Switzerland. This is a dialect of German, so it is not the same. Swiss German is not a written language so they still learn and read and write German in school, but Swiss German is spoken.
Each canton in Switzerland also has a slightly different version of Swiss German, with different accents, pronunciation and words used depending on where you are in the country! Valais is a duel language canton, with French and Swiss German -and the Swiss German there is notorious for being one of the thickest accents in the country! As a tourist in Zermatt, no one expects you to speak German, but it is fun to try. So good luck.
Although Zermatt is a hub for many nationalities, and English tends to be the lingua franca, locals still prefer to speak their native tongue, of course. We have instructors speaking many languages on our team.
A few words
Here are just a few basic Swiss German words to get you started, you will notice that some words are similar to French and English, not just German!
Good morning- Gueta Morga
Hello ( in Valais ) – Tagwohl
Thank you – Merci/Danke
How are you? Wie gehts dir?
I’m good: Es geht mir guet
Good evening: Guetan Abe
What are you doing today? Was machsch hito?
I’m going skiing – I ga go ski fahre ( Ski pronounced shi)
And here are some Portuguese words that are almost the same!
Caputar: Kaputt
Benzina: Benzin
Salada: Salat
Banco: Bankli (bench) or Bank (bank)
We hope these tips will give you the confidence to visit. If you have any questions, our helpful team will be happy to answer; you can contact us here.
Zoe Pfaller