Chloe Nicholls is the Director in Zermatt. She has been skiing from a young age, first learning on family ski holidays. She has many happy memories of skiing with her family and is passionate about helping others create their own special memories in Zermatt.
After graduating from university, Chloe followed her passion for skiing and the mountains and trained as a ski instructor. She has taught in the UK, Italy, and Australia, and has spent the past nine winters in Zermatt. She knows the best slopes in both Zermatt and Cervinia, along with all the extras that help make a holiday truly special.
Why did you choose to teach snowsport?
I chose to teach snowsport because I love skiing and being in the mountains. I grew up spending time in the mountains in both winter and summer. I enjoy sharing my passion with others and watching them progress and fall in love with the sport. Once you start skiing, you will love it forever.
What do you do in the summer?
For four years I travelled between Zermatt and Mt Buller Resort in Australia, chasing the winters in each hemisphere. For the past four years I have lived in Zermatt year-round, which I love. Summer in Zermatt is almost as amazing as winter – I spend my days hiking, road cycling, mountain biking, climbing, and much more. I would highly recommend a trip to Zermatt in the summer as well as in winter.
Why did you choose Zermatt?
Zermatt is a very special ski resort that never fails to take your breath away. The skiing is fantastic, the scenery is stunning, and the village has a unique charm. The weather is excellent, and there are many great restaurants, bars, and spas to enjoy after a day on the slopes. And of course, there is the Matterhorn — even after eight years, I still never get tired of taking photos of it.
Chloe’s client say:
“Chloe was an absolute joy to ski with. She guided our family of four through five unforgettable days in Zermatt, thoughtfully tailoring each day to the weather and everyone’s abilities. Her patience, kindness, and deep knowledge made us feel completely at ease from the start. As American skiers, hiring a guide was new to us—but it ended up being one of the best decisions we made. Chloe made everything seamless and truly elevated the experience into something special we’ll always remember.”- Google, 3 February 2026
“Ever since our first time in Zermatt over five years ago, we have always skied with ESS. When our children were very little, just learning to ski, they did their group lessons which were wonderful. Since their groups are small, they received a lot of attention and we were amazed at their progress by the end of the week. Since then we have always skied with Chloe for our weeks in Zermatt. She’s truly the best. Not only knowing exactly where to take us, what lifts and runs are open, etc but also making sure we everyone has the best time. Planning time each day for the jump park for the kids and hardest runs for my husband. She is truly the reason I know how to ski! We tell all of our friends planning a holiday in Zermatt to use ESS and ask for Chloe!”- Google, 3 February 2026
“We got three full ski days in Zermatt and were lucky to have Chloe as our guide. She was amazing, a breath of fresh air. Chloe is a beautiful skier, in every terrain and ski condition. We asked for some instructions and she gave us great tips and taught us how to utilize her instruction. She showed us all over the mountains in sunny weather and stormy conditions. We always felt safe. She has great energy and knows Zermatt and all it has to offer on and off the ski slopes. She gave us great recommendations for food and activities. She was excellent and we highly recommend her.”- 12 January 2026
Justine Twomey says
Chloe is truly the best! We have been skiing with Chloe for years and could never go to Zermatt and ski with anyone else. Not only has she helped my children become amazing skiers, but she has taught me everything I know about skiing from not even being able to get down the most simple run to confidently skiing with my family. We tell everyone going to Zermatt to ask for Chloe!
Lukas Mueller says
Chloe is such a fun ski instructor. She always takes me on super fun runs and I always feel safe skiing with her. She knows the mountain so well and also teaches me super well. I’ve skied with Chloe for 6 years. I’ve progressed so much while I’ve skied with her. I would never ski with someone else then Chloe.
Ashley Mueller says
Chloe is the best! We got lucky the very first time we booked with ES and 6 years later we would not go to Zermatt without making sure Chloe is available! Our 3 boys have had so much fun and improved so much by skiing with her. She runs a great ski school and we’d recommend her and her ski school to anyone visiting Zermatt.
Frank and Sandy says
Both of our boys really enjoy skiing with Chloe. She is an amazing instructor, has great technical teaching skills and is always friendly and patient… our boys love to be and chat with her! Each time they discover new routes and learn fun things which they like to show us after their lesson… the jump park, the speed run and going off piste. Chloe skied with them for the last couple of years and we know our boys are safe with her Unfortunately they now ski better than us :). Thanks Chloe see you again next year!
Chris McLean says
We visited Zermatt last week from the United States. We intended to try to ski to Italy, but were unfamiliar with the mountain terrain. My old knee injury was acting up, so I was concerned we could accidentally find ourselves on the wrong slope and I would have trouble safely navigating it. We called to ask about someone to guide us there. We were quite fortunate to meet Chloe, who introduced us to Zermatt in an informed, helpful, and friendly way. She was such a pleasure to ski with, we asked to ski with her again the next day too. Even though the weather prevented us from skiing to Italy, we thoroughly enjoyed our visit to Zermatt and learned so much from Chloe. Hopefully we can visit Zermatt, and Chloe, again someday soon.